🛡️ Safe and Responsible Gaming

yt99 Responsible Gambling — Your protection is our priority

yt99 believes entertainment is at its best when it stays within limits. Enjoy our platform mindfully with our safe gaming tools and guidelines.

What is responsible gambling and why does it matter?

Responsible gambling means enjoying online betting and casino games as a form of entertainment — not as a source of income or an escape from stress. On the yt99 platform, we have multiple protective measures in place to ensure the safety of every player.

Important notice: Participation at yt99 is strictly for those aged 21 years or older. Opening an account or playing games by anyone underage is strictly prohibited.

Online gaming is primarily for entertainment. However, for some people it can develop into addictive behaviour. yt99 wants you to stay aware at all times, understand your own limits, and seek help when needed. Our responsible gambling policy has been developed in line with international standards.

Remember: Gaming is not an opportunity to recover losses. Each round is independent of previous outcomes. Never place larger bets in the hope of winning back money you have lost.

Our safety tools

yt99 gives every player the ability to control their own gaming experience. Use the tools below to play responsibly.

Deposit Limit

Set a maximum deposit amount per day, week, or month. You will not be able to exceed this limit, which keeps your budget under control. Contact support to set a limit.

Time-Out

Temporarily close your account for anywhere from 1 day to 6 weeks. No login or betting is possible during a time-out. A short break can help refresh your mind.

Self-Exclusion

Choose self-exclusion to close your account for a longer term or permanently. You can set a duration from 6 months up to a maximum of 5 years. This is the strongest protection measure available.

Betting History Review

You can view a detailed record of every transaction and bet in your account. This information is very helpful for understanding your own playing patterns. Stay informed and keep track.

Reality Check

Receive a break reminder at set intervals. This notification will remind you how long you have been playing and show you a summary of your wins and losses.

24/7 Support

Our Bangla-speaking support team is with you at all times for any issue. Contact us via live chat or email — do not delay in getting the help you need.

Warning signs of problem gaming

If you notice any of the following signs in yourself or a loved one, seek help immediately. Awareness is the first step.

Financial warning signs

  • Betting beyond your means
  • Placing larger bets to try to win back lost money
  • Spending money set aside for essential expenses on betting
  • Playing with borrowed or loaned money
  • Hiding financial information related to gaming

Behavioural warning signs

  • Feeling restless or irritable when not playing
  • Spending less time with family and friends
  • Loss of focus at work or in studies
  • Repeatedly trying to play "just one more time"
  • Sleep problems or mental fatigue
If you notice even one of the above signs in yourself, take a break immediately and contact yt99 support. Seeking help is a sign of courage.

Tips for playing responsibly

Following these simple habits will keep gaming enjoyable at all times and prevent any negative impact.

  • Set a fixed budget for each day or week and do not go beyond it.
  • Never play while under the influence of alcohol or any other substance.
  • Do not treat gaming as your only form of entertainment or as a source of income.
  • Take regular breaks — at least 15 minutes every hour is a good habit.
  • Spend time with family and friends, and do not let gaming cut you off from your social life.
  • Decide in advance — set both a win limit and a loss limit, and stop when you reach either one.
  • Make regular use of yt99's deposit limit and time-out features.

Protection of minors

To create an account and play any game at yt99, you must be 21 years of age or older. We collect the necessary information during registration to verify age.

Advice for parents

  • Use parental control software on shared family devices.
  • Never share your yt99 login details with anyone.
  • Always log out after using your account.
  • Use a password that others cannot easily guess.
  • If you have any concerns, notify our support team immediately.

How to activate self-exclusion

If you feel that gaming is having a negative impact on your life, activate self-exclusion. The process is simple and takes effect immediately.

Step 1: Get in touch

Request self-exclusion via live chat or by emailing [email protected].

Step 2: Choose a duration

Select your preferred exclusion period — 6 months, 1 year, 3 years, or 5 years.

Step 3: Confirm

Our team will restrict your account right away and send a confirmation to your email.

During self-exclusion you will not receive any marketing communications either. Once the period ends, a cooling-off period applies before reactivation.

Contact us for help

You do not have to face a gaming problem alone. yt99's support team and specialist assistance are always here for you.

yt99 Support Team

Our trained Bangla-speaking support representatives are ready to help you seven days a week, twenty-four hours a day. You can discuss deposit limits, time-outs, or self-exclusion — any topic — in complete confidence.

  • Live Chat: Instant contact from any page on the site
  • Email: [email protected]
  • Language: Full support in Bangla

Specialist Support

Gaming addiction is a recognised mental health condition. Seek professional help if needed. Specialist advice is available at hospitals and counselling centres that provide mental health services across Bangladesh.

  • Contact your nearest mental health centre
  • Talk openly with family or a trusted friend
  • Take part in regular physical exercise and social activities

Responsible Gambling — FAQ

Answers to the most frequently asked questions about responsible gaming are provided here.

You must be 21 years of age or older to open an account and participate in any game at yt99. If an account belonging to a minor is identified, it will be closed immediately and all funds will be returned.

To set a deposit limit, contact yt99 live chat directly or email [email protected]. Our support team will set your preferred daily, weekly, or monthly limit. Lowering a limit takes effect immediately, but increasing a limit is subject to a cooling-off period.

A time-out is a temporary break — typically from 1 day up to 6 weeks. Once the period ends, the account is automatically reactivated. Self-exclusion is a longer-term measure — from 6 months up to 5 years — where additional verification is required to reactivate the account even after the period has ended.

Any balance in your account before self-exclusion takes effect can be withdrawn. Our support team will assist you fully throughout this process. The minimum withdrawal amount is ৳500.

Yes, gaming addiction is a treatable mental health condition. Cognitive Behavioral Therapy (CBT), counselling, and support groups are all effective approaches. The sooner help is sought, the faster the results. You can consult any mental health specialist in Bangladesh.

Yes. yt99 collects identity-related information during account verification to confirm age. In addition, if at any time there is reason to suspect a user may be underage, we immediately suspend the account and carry out additional verification.

Enjoy yt99's best games responsibly

Know your limits, use our tools, and enjoy cricket, slots, or live casino with responsibility.

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